Last Updated: [Insert Date]
At Sassy Messy, we understand that you may need to cancel an order. Please read our cancellation policy carefully.
Orders can be cancelled within 12 hours of placing the order
After this time, orders may already be processed or shipped and cannot be cancelled
To request a cancellation:
Email us at [Your Email] with your Order ID
Or contact us at [Your Phone Number]
Our team will confirm your cancellation request.
Once an order has been shipped, it cannot be cancelled
You may refer to our Return & Refund Policy for further assistance
If your order is successfully cancelled, a full refund will be issued
Refund will be processed to the original payment method
Refund timeline: 5–7 business days
Prepaid Orders: Full refund will be issued upon cancellation
Cash on Delivery (COD): No charges if cancelled within allowed time
We reserve the right to cancel any order due to:
Product unavailability
Payment issues
Suspected fraudulent activity
In such cases, a full refund will be provided.
For cancellation-related queries:
📧 Email: [Your Email]
📞 Phone: [Your Phone Number]
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